Support

Running into trouble? Have a question you can’t find the answer for? First, be sure to go through our Jupyter notebooks. They are how we teach how to use ChipWhisperer. If you’ve done that and still don’t have an answer, there’s a few places you can get help:

• Tips and Tricks

  This is where we’ve gathered answers to the most commonly asked questions. Check this out first! Most of the questions that we get have been asked already, and if it’s a common question, then you’ll definitely find the answer here.

• NewAE Forum:

  The forum for all things related to side-channel analysis. If you are stuck and need help, and your question is not answered in our Tips and Tricks section, then go here next to ask for help. Whether about ChipWhisperer hardware or with other projects related to side-channel analysis, all discussion is welcome. One of us at NewAE Technology usually monitors the forum and there is a good chance we can help you. There are also other active members that are also on the forum which may have run into the same problems you have. Before posting please take a look at other forum posts, using its search function. You may find your answer quicker than you think.

• ChipWhisperer Discord:

  We also have a Discord server! It is monitored by staff, so you can absolutely ask support questions there, but it is also intended for general side-channel chit-chat and bouncing of ideas.